Privacy Policy

Kelly House respects your privacy and we will only use your information in the way we describe in this notice. When using your information we aim to be fair and transparent, and to follow our obligations under UK data protection laws.

What data do we collect?

Kelly House collects the following data:

  • Personal identification information (Name, Adress, Email Address, Phone Number.)

How do we collect your data?

You directly provide Kelly House with most of the data we collect. We collect data and process data when you:

  • Use or view our website via your browser’s cookies.
  • We collect your name and email address if you make a comment on our website.

Third Party Data Collection

Askimet

When you leave a comment on our website Askimet Spam Protection process your information and comment to check for potential spam. You can read Askimet’s Privacy Policy here https://akismet.com/privacy/

Freetobook

Freetobook provide the room booking functionality on our website. When you book a room, Freetobook will collect your personal information. To find out what data Freetobook collect and how they use it, please check their Privacy Policy here; https://en.freetobook.com/policies/privacy_policy.php

Social Media

All our social media channels have their own individual privacy policies and we would urge you to read their policies before sending us personal data through them. Where possible we always encourage you to send us personal details through direct email or over the phone.

How will we use your data?

Kelly House collects your data so that we can:

  • Process your bookings and manage your account.

What are your data protection rights?

Kelly House would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Kelly House for copies of your personal data.

The right to rectification – You have the right to request that Kelly House correct any information you believe is inaccurate. You also have the right to request Kelly House to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Kelly House erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Kelly House restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Kelly House’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Kelly House transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: 01822870363

Or write to us: Kelly House, Kelly, Lifton, Devon, PL16 0HH

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Kelly House uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Kelly House uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Kelly House website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Kelly House keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 September 2019.

How to contact us

If you have any questions about Kelly House’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at:  info@kelly-house.co.uk

Call us: 01822870363

Or write to us at: Kelly House, Kelly, Lifton, Devon, PL16 0HH

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Kelly House has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office at https://ico.org.uk/global/contact-us/.